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When you contact Heritage, you’re speaking with owners, manufacturers, and friends. Your feedback is important to us - so whatever’s on your mind, we’re here to help.

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Return & Refund Policy

At Heritage Musical Spoons, we consider our clients as part of the family. If you are not entirely satisfied with your purchase, we won't let you down. 


You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be in the same condition that you received it.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Please visit our contact page to submit a claim.